Buyers FAQ
QHow much is the bidding fee?
expand_more
The winning bid fee is as follows based on the final winning bid amount.
・ Diamond loose, jewelry “3%”
・Watch "3%"
・Luxury Brands “5%”
Consumption tax will be charged separately for the successful bid fee.
If a transaction is completed for even one item, a tournament participation fee of 3,000 yen (tax included) will be charged.
*When shipping products overseas, 1% of the winning bid price will be charged as a cross-border handling fee.
However, the minimum amount for cross-border processing fees is 33,000 yen (including consumption tax).
QIs consumption tax charged?
expand_more
Consumption tax will be charged on the final bid amount.
QPlease tell me the invoice number.
expand_more
[T-1011101058470].
QWhat about shipping charge and shipping method?
expand_more
Shipping costs will be borne by the winning bidder and will be sent cash on delivery.
Shipping will be via Yamato Transport for the Shinjuku auction and Sagawa Express for the Shin-Yokohama auction.
QPlease tell me about the period for post-negotiations.
expand_more
The post-negotiation period will be within two weeks from the day after the auction.
In addition, requests that do not meet the standards must be made within 3 months from the date of the auction.
Please contact us using the "post-negotiation" application form.
QIs there a smoking area at the preview venue?
expand_more
There are smoking areas within the facilities at both the Shinjuku and Yokohama venues.
QIs there a discount for parking at the facility?
expand_more
Sorry, we currently do not offer parking discounts.
Sellers FAQ
QWhen is the Shinjuku Auction held?
expand_more
The Shinjuku Auction is held on the 4th, 11th, 18th, and 25th of every month.
The items for sale are as follows.
・4th: Watches & Luxury Brands Auction (preview period: 4 days in total, from the 30th or 31st of the previous month to the 3rd of the following month)
・11th: Jewelry Auction (preview period: 7th to 10th)
・18th: Watches & Luxury Brands Auction(preview period: 14th to 17th)
・25th: Luxury Brands & Jewelry Auction(preview period: 21st to 24th)
QWhen is the Yokohama Auction held?
expand_more
The Yokohama Auction is held on the 3rd, 10th, and 17th of every month.
The items for sale are as follows.
・3rd: Watches & Luxury Brands Auction (preview period: 29th or 30th of the previous month, 31st to 2nd, total of 4 days)
・10th: Watches & Luxury Brands Auction (preview period: 6th to 9th)
・17th: Watches & Luxury Brands Auction (preview period: 13th to 16th)